Social Media

…make the connection

Want to talk directly to your customers? Build a relationship with them? Find out what they’re thinking? Social media is the easiest way to reach out to your loyal clients and your target audience. Making personal connections means you can fine tune your marketing to meet your customers’ needs. You can respond to feedback and share testimonials.

Twitter on a mobile phone

Your social life

…setting the scene

Our experts will make it their business to become experts in your business. This is their first step to establishing your social media presence. We’ll work with you to initiate strong campaigns to build connections between your brand and your customers.

Charming your critics

…making good from bad

Bad press and social media trolling can happen to good people. But it’s how you respond that governs the longer term outcome. Respond quickly. Stay professional. Show sympathy. We can help you develop customer retention and product/service issue plans to ensure you react appropriately.

Taking a picture with an iPhone
Phone with instagram login page

Social media networks

…choosing a platform

Not every social media platform is right for every product and there are a multitude to choose from. We can advise you on where to best spend your time and money – from Twitter and Facebook to Instagram and LinkedIn.